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Top standard of care

Posted By Stacey271

"Top standard of care"

About: University Hospital Wishaw / Day Surgery University Hospital Wishaw / Gynaecology (Ward 13)

(as the patient),

I felt welcomed by all staff, nurses were amazing. Took their time in getting to know me and done their work at a very high standard of care.

Surgeon came and introduced herself and made sure I was aware what was happening to me.

I was kept comfortable throughout the day soon as I came around they had a cup of tea and sandwich at the ready.

Couldn't thank the staff enough, the standards they went was 100% top standard. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 2 weeks ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 17/04/2025 at 18:26
Published on Care Opinion at 18:26

picture of Jennifer Montgomery

Dear Stacey271,

Thank you for sharing your experience of University Hospital Wishaw, Day Surgery.

I am pleased to hear of the high standard of person centred care you received from the nursing staff, it must have been very reassuring for you and helped you feel at ease for your surgery.

I will ensure your kind words are passed on to the team and I am sure they will get a real boost hearing your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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