"Great first appointment "

Posted via nhs.uk 3 months ago

My son just recently had a lady from Shawbrook house asses him on his pre-ASD screening routine. After having a mix up with the Teams app she was generous enough to reschedule the appointment to later on in the day. I thought she was fantastic when speaking to my son and managed to engage with him exceptionally well.
Overall made what could have been quite a hard appointment much easier and quite the opposite.

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Lancashire and South Cumbria Foundation Trust

Submitted on 17/04/2025 at 14:53

Published on Care Opinion at 14:53

Thank you for sharing your experience of services at Lancashire and South Cumbria Foundation Trust, it helps us to understand what we are doing well and what could be improved. We are really pleased you have had a positive experience. We will share this feedback with the team so they can better understand their impact on patient experience.
If you would like to share your story, or get involved in helping to shape services, please contact the Patient Experience Team on experience.team@lscft.nhs.uk or call 01772 773 489

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