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"It couldn't have been a more caring and well organised experience"

About: Bideford Hospital / Pre Operative Assessment

(as a service user),

From the minute we walked in we were met with politeness and efficiency.

Everybody knew their jobs and went out of their way to make us feel comfortable.

On a number of occasions we were approached by staff who were not dealing with us directly to ask if we were ok.

It couldn't have been a more caring and well organised experience.

Thank you to everyone from the specialist to the receptionist.

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Responses

Response from Bridgette Pearce, Registered Nurse, Pre-Op Services, Pre-operative assessment (Northern), Royal Devon University Healthcare NHS Foundation Trust 3 months ago
Bridgette Pearce
Registered Nurse, Pre-Op Services, Pre-operative assessment (Northern),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 01/05/2025 at 12:44
Published on Care Opinion at 12:44


Dear OldCodger,

Thank you for taking the time to leave your lovely feedback.

I am pleased to hear that you found all staff to be caring and that you found your appointment to be well organised.

I will pass your message to the team.

Wishing you a speedy recovery after your surgery.

Kind regards

Bridgette Pearce RGN

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