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A pass for a quality service

Posted By tilyb69

"A pass for a quality service"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

A pass for a quality service. 

Minimum waiting time to be seen and met with a professional and relaxing team ready to explain and reassuring me beforehand. Operation went well and very impressed with the team as they all worked together smoothly. 

Only add on: some low music in the waiting room would help as patients wait to be called. Thank you Treliske. 

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust 2 months ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 24/04/2025 at 10:20
Published on Care Opinion at 10:20

Hello tilyb69, thank you for taking the time to post feedback from your recent visit to dermatology unit, I am glad that you found the team professional and reassuring. We like to have feedback to ensure that we are doing all we can for patients and will look into some background music for the waiting rooms as you have suggested. I will ensure that the team are shown your feedback and wish you all the best for the future.

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