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"Without their support I would not be where I am today"

About: CGL Birmingham / East Hub

(as a service user),

I rate CGL 10/10, amazing service.

Without their support I would not be where I am today and I would recommend to others.

My worker Michelle, I really appreciated all of her support, all of the advice and support she gave me, it gave me fait to change my life.

We were looking to do some events, I would like CGL to be part of this.

Michelle has agreed to pass her details, she will speak to her manage to see if CGL can be apart of future events, this is wonderful.

Thank you CGL, thank you Michelle, I have my life back, better and brighter.

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Responses

Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham 2 weeks ago
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham
Submitted on 28/04/2025 at 15:05
Published on Care Opinion at 15:05


picture of Lydia Broom

Dear slidetp45

Thank you for reaching out to us with your kind words.

My name is Lydia and I am responsible for listening and responding to people's feedback.

I was so glad to read that you have had such a positive experience of accessing our support.

It sounds as though Michelle has been amazing keyworker, and it is so lovely to hear that your life is back on track again now. I have shared your feedback with Michelle and the rest of the Team, including our East Hub management and it was appreciated by all.

The future events you have planned for the future sound really exciting and I hope that they turn out to be everything you hope for.

Thank you once again for reaching out to us, and I hope you feel extremely proud of everything you have achieved.

Best wishes,

Lydia

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