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Great nursing team

Posted By Rose216

"Great nursing team"

About: Oncology / Cancer Centre Ward 2A Treatment rooms / Waterside

(as a service user),

I had operation for removal of large abdominal cyst in June 2024. Subsequently I had to receive chemotherapy over following 6 months for cancer in Belfast City Hospital.

Throughout this period of my treatment I had to regularly visit the Treatment Room of Cityview Medical Centre in Londonderry.

The staff here ensured all my necessary blood tests and drugs were taken and administered. They made the procedures painless and always carried out with a smile and comforting words.

This saved me spending a full day each time having to travel to the hospital where I was receiving my chemo to have these tests done.

Great nursing team both at Belfast City Cancer Centre and my local medical centre treatment room in Waterside.

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Responses

Response from Helen Poots, Lead Nurse, Cancer Centre, Belfast City Hospital, Belfast Health and Social Care Trust 2 weeks ago
Helen Poots
Lead Nurse, Cancer Centre, Belfast City Hospital,
Belfast Health and Social Care Trust

Submitted on 15/04/2025 at 22:23
Published on Care Opinion at 22:23

Dear Rose 216

Thank you for your very kind comments which I will share with the nursing team in BCH.

I am glad you have had such a positive experience and I hope you are keeping well.

Best wishes

Helen

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Response from Moira O'Neill, Treatment Room Sister, Primary Care and Older People, Western Health and Social Care Trust 3 days ago
Moira O'Neill
Treatment Room Sister, Primary Care and Older People,
Western Health and Social Care Trust

Manage a team of health care staff within treatment room.

Submitted on 29/04/2025 at 15:50
Published on Care Opinion on 30/04/2025 at 08:54

Dear Rose216

I am the sister of the treatment room here in the Waterside Health Centre. Apologies in the delay to the response but I've been awaiting training for care opinion responding. I have shared your response with my managers and our team here within the treatment room. It is always encouraging to hear that we as a team are delivering care at an optimum level and ensuring as stress free a time as is possible. We are so glad that your experiences with us have been positive and we would like to collectively thank you for your feedback. We hope you are keeping well at present and are here for any future care that you may require with us.

Warmest regards

Moira

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