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"I knew she was in safe hands"

About: Maternity / Maternity Ward The Ulster Hospital / Neonatal The Ulster Hospital / Theatres / Recovery

(as a service user),

Recently I was in for a few weeks in the Ulster Hospital maternity department for the birth of my twins. I was in for a week before and a week after they were born.

From admission to discharge I could not fault how we were looked after. All the midwives, health care staff and domiciliary staff on the maternity ward were fantastic. I had a C section and despite being a worrying time with one of my girls going to NICU, throughout the section the doctors, midwives and especially the anaesthetists made me feel we were all in safe hands. One of the paediatric doctors in particular was amazing with my girls and despite not being able to hold one of them, he made sure I could hold her hand before going to NICU. This was a very hard time but I knew she was in safe hands. 

I can’t highlight enough how much respect I have for the staff, especially in the theatre, at how well they carry out their jobs and how at ease they put myself and my husband during what could have been a very worrying time. 


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Responses

Response from Alison Bartlett, Neonatal Ward Manager, Woman & Acute Child Health, South Eastern Health & Social Care Trust last month
Alison Bartlett
Neonatal Ward Manager, Woman & Acute Child Health,
South Eastern Health & Social Care Trust
Submitted on 15/04/2025 at 13:20
Published on Care Opinion at 13:20


As a Neonatal team we are delighted to hear that you had such a positive experience and trusted us to take care of one of the most precious things in the world.......one of your babies. Having twins is a milestone to celebrate, but that can be so hard when they are separated from you and their baby sister. Holding her hand will be a memory that you can treasure forever. You will have all the time in the world now that your girls are at home with you to make even more magical memories x

Alison Bartlett

Lead Neonatal Nurse

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