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Just a very nice caring person

Posted By greenwm56

"Just a very nice caring person"

About: Royal Cornwall Hospital (Treliske) / Pre-Operative Assessment

(as the patient),

I had a pre operation appointment and I was so anxious and scared because I have depression and anxiety. I had this lovely nurse called Joy. Joy was very calming and talked through everything. And she was very reassuring which helped me a great deal. Just a very nice a caring person. 

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Responses

Response from Chris Hocking, Patient EDI Officer and Engagement Co Ordinator, Patient Experience, Royal Cornwall Hospital last week
Chris Hocking
Patient EDI Officer and Engagement Co Ordinator, Patient Experience,
Royal Cornwall Hospital

Submitted on 24/04/2025 at 11:20
Published on Care Opinion at 11:20

picture of Chris Hocking

Hello greenwm56,

My name is Chris and I am from the Patient Engagement Team. We would like to take this opportunity to thank you for taking the time to share your experience.

It is really heartening to hear that Joy was very calming, talked through everything, and was very reassuring.

We will ensure that your kind words are passed onto the team.

Kind regards,

Chris

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