"Very prompt response"

About: East Kilbride Locality Support Service / Urgent Care Team (East Kilbride) East Kilbride Locality Support Service Urgent Care Team (East Kilbride)

Posted by Kittoch (as a service user), 3 weeks ago

My mother is in her 90s. Recently she had a very sore and swollen leg. After phoning the medical surgery, a practitioner came out to see her at home. She was given a thorough examination, temperature, oxygen, glands etc then assessed her leg. Her problem is bad circulation and she was prescribed an ointment.
She was very happy with the treatment she was given and the response was also very prompt.

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Sarah Byrne

Senior Advanced Nurse Practitioner, Urgent Care Team,

South Lanarkshire University Health and Social Care Partnership

Submitted on 15/04/2025 at 11:12

Published on Care Opinion at 12:17

Thank you so much for taking the time to provide feedback. Our service relies on patient feedback to continue to improve and develop our service. We are delighted to hear your Mum received an efficient and throrough assessment. We wish your Mum a swift recovery.
Kind regards,
Sarah Byrne,
Senior Advanced Nurse Practitoner
Urgent Care Team

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