Text size

Theme

Language

"I always know that I'll be well looked after"

About: Victoria Hospital / Respiratory Medicine

(as the patient),

Firstly, this is the second time I have written into care opinion and unfortunately it is for the same reason. Being a recovering heroin addict and sadly now, cocaine as well I had been brought in after collapsing in my local pharmacy with chest pain which turned out to be a bad infection which had moved into my lungs from my legs.

From the moment I come into hospital I always know that I'll be well looked after. After being moved into 54 I felt very relaxed and confident in all the staff members.

I must mention Dean however, staff nurse, who looked after me in ward 53 is always a pleasure to be treated by. Having another midline inserted meant more care involved to which all of the staff who were trained in this piece of equipment went above and beyond and I also met another lovely new little soul called Sonila who was just awesome, she smelled amazing as well!

So thank you all guys for taking such good care of this repeatedly silly patient!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Susan Sung, Senior Charge Nurse, Ward 54 (Urology), NHS Fife last month
Susan Sung
Senior Charge Nurse, Ward 54 (Urology),
NHS Fife
Submitted on 23/04/2025 at 19:45
Published on Care Opinion at 19:45


picture of Susan Sung

Dear Elder463,

Thank you so much for taking the time to review your recent hospital stay with us.

I am pleased that the staff were able to put you at ease and made you comfortable during your stay.

The staff will be delighted that they were able to provide good care and were able to provide you with assurance that you would be well looked after.

Thank you for the special mention of our delightful staff members. We are glad that you were able to be looked after by familiar and friendly faces.

We will share this lovely feedback with the staff who will be very delighted to read your feedback.

Take care

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k