"Excellent communication"

About: Perth Royal Infirmary / Urology Perth Royal Infirmary Urology PH1 1NX

Posted by errandkw35 (as the patient), 3 weeks ago

I would like to thank and praise Ian for his excellent communication to me by telephone recently. PRI lucky to have this man on its staff

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Lesley McKenzie

Senior Nurse, Surgery - Ninewells Hospital,

NHS Tayside

Submitted on 24/04/2025 at 13:23

Published on Care Opinion at 13:26

Dear errandkw35
Thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words about Ian and are delighted to hear that his care and support made a difference to you.
At the NHS, we are committed to delivering compassionate, high-quality care, and feedback like yours reinforces the dedication of our staff. We will make sure to pass on your comments to Ian, he will be pleased to know his efforts had such a meaningful impact.
Your feedback is invaluable in helping us continue to provide excellent service to our patients and communities.

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