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"I am still waiting"

About: Aberdeen Royal Infirmary / Gynaecology Services

(as a service user),

After going back and forward to my doctor from the age of 17 with issues I was eventually referred to a gynaecologist (by this point I am now in my mid 40s) and I am diagnosed with severe PMDD. I was then given an injection every 3 months to put me into a chemical menopause, which they will control with HRT. This is making very little difference to me.

After having to fight to see the gynaecologist again I finally got a telephone appointment in November last year and it was agreed that I would be put on the urgent list for a full hysterectomy in the new year.

When someone says new year to me I expect January/February but here we are in April and I am still waiting. The last I heard is that I would be booked in for May, but when I called to say I still hadn’t received any formal notification - ie a letter -  I was told there had been an issue and May was no longer possible.

I am a single working parent. I have told my work who have arranged cover for me. I have arranged childcare so I can recover. I have family members putting their lives on hold due to this. My whole adult life has been ruined by this horrible condition yet I am just left to suffer!

When I request to speak to the gynaecologist now I am told it probably won’t be possible as I am now on the inpatient list or something? How can this be allowed to happen? Please help me. I can’t continue living like this for much longer. 

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Responses

Response from Lynne Smith, Unit Operational Manager, Women's Services, NHS Grampian 2 weeks ago
Lynne Smith
Unit Operational Manager, Women's Services,
NHS Grampian
Submitted on 23/04/2025 at 15:56
Published on Care Opinion at 15:56


Good afternoon, I am sorry to hear of your experience. I would be keen to explore your individual case and review where you are on the waiting list to be able to advise on potential length of wait for your procedure.

I would be grateful if you can phone our admin team on 01224 554904 to give some further information so that I can review.

Thank you for your feedback.

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Update posted by Mrs Mourinho (a service user)

Hi there

Thank you for your reply. I have tried to call this number but no reply and no voicemail to leave a message?

Response from Lynne Smith, Unit Operational Manager, Women's Services, NHS Grampian 2 weeks ago
Lynne Smith
Unit Operational Manager, Women's Services,
NHS Grampian
Submitted on 24/04/2025 at 14:25
Published on Care Opinion at 14:25


Hello, I'm sorry to hear there is an issue with the telephone. You can call on 01224 554902 and we will be able to help you. Thanks.

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