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Superb care for our mum

Posted By Crcartw

"Superb care for our mum"

About: Wester Moffat Hospital

(as a relative),

As a family, we would like to thank all the staff at Heather Ward, Wester Moffat Hospital, for the superb care of our mum in her final days.

From the domestic staff, nursing and care staff and medics, everyone was kind, compassionate  and focused not only on her needs but also ours as a family. 

We could not have asked for anything more at such a difficult time and we are all truly grateful for all you did for us as a family. 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 15/04/2025 at 15:40
Published on Care Opinion at 15:40

picture of Jennifer Montgomery

Dear Crcartw,

Thank you for sharing your experience of Wester Moffat Hospital.

Please accept my condolences on your loss.

I am pleased to hear that everyone, from the domestic staff to the medics, were kind, compassionate and focussed on your mothers needs and your wider family. It must have been very reassuring for you all to know your mother was in such caring hands.

I will ensure your kind words are passed on to the whole team who I am sure will take great pride in hearing your lovely feedback.

Sending warm wishes at this difficult time.

Kind Regards,

Jenni

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