Text size

Theme

Language

"My recent surgery"

About: County Hospital Louth / General surgery Grantham & District Hospital / General surgery Lincoln County Hospital / General surgery Market Rasen Surgery

(as the patient),

I just want to say a very big thank you to all those NHS staff involved in supporting me on the Surgical Unit Ward One at Grantham Hospital, plus the pre-surgery communication from anaesthetist, nurses, OT and physios in Louth, Lincoln and Grantham.

I received a follow up monitoring phone call from the Surgical Ward which prompted me to send this note of thanks which I am sending to facilitate my personal thanks going straight to all the people involved in my care. The person who rang me was interested in my progress and to check if I had managed to obtain an appointment with a nurse at my local GP surgery for clip removal which I had. Market Rasen GP surgery is one of the best. 

My thanks to my Consultant Mr Feeney, Nurse Alison in Louth, my pre-op anaesthetist Dr Jaggernauth and to my excellent attentive surgeon Dr Arafa, plus the anaesthetist and his assistant who were also excellent (I did not note their names on the day).

Post surgery follow up later on the day and during recovery and on the surgical ward was really personalised and helpful.

Special thanks to my dedicated and discharge nurse Jana and to the staff who took me to theatre and cared about my nutrition and others who were involved in my care.

My reason for sending this brief note is that I am grateful to all the people above who were involved and I am doing well.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 2 months ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 22/04/2025 at 15:32
Published on Care Opinion at 15:32


Hi

These are truly amazing comments through Care opinion and thank you so much for sending them in. I have shared with the whole team and Jana is thrilled to be mentioned personally. We try our very best to give the highest quality of care that we can and your comments assure us that we are getting this right.

I will also share with theatres as they also play a very important part in the h=journey and the housekeepers who love to feed our patients J

I will also send to Alison and to Mr Feeney to ensure they see the lovely comments you have sent in, which we really appreciate.

Please take care and I hope you are recovering well

KR

Julie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by La Vegueta (the patient)

Thanks for your response Julie and for sharing more widely. Communication is everything and it made a difference to me during my visit for surgery.

Kind regards,

La Vegueta

Opinions
Next Response j
Previous Response k