"Worst reception"

Pregnant called the reception for my medication to be change the reception gave me an appointment for outpatient GP far away in the town and for after a week without realising how urgent it is for me and my baby not to take diabetic medication and need urgent care. Then finally after three weeks I sorted out my medication and she decided on her own that I need to go back to midwife to ask her to send a new letter for insulin as the one I gave to reception is a week old when they didn’t bother to read or approve my medication. Decided on her own without asking a gp that I need to ask midwife again. I am not well and they want me to keep going back to hospital and coming to them neither I have money for cabs to keep travelling. No considerations at all and refused to help andall disconnect the call on my face. What a service they are proving me.