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They are so thoughtful

Posted By lovepf35

"They are so thoughtful"

About: University Hospital Wishaw / Cardiology (Ward 4)

(as the patient),

I am really delighted with my care, I am new in the area but I managed with the help to get an early access appointment for cardiovascular. 

They gave me a very good examination and discovered i have an irregular heartbeat.

Previously I had an heart attack so they moved very quickly to get me sorted, i have stents fitted now. 

They are so thoughtful and nurse Adam has given advice on what i need to do and when to call 999.  They just listen and are so thoughtful. 

Need more people like this.  Thank you

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 15/04/2025 at 15:31
Published on Care Opinion at 15:31

picture of Jennifer Montgomery

Dear lovepf35,

Thank you for sharing your experience of University Hospital Wishaw, Cardiology.

It can be a worrying time attending hospital for an appointment, especially if it is in an area that you don't really know, and I am delighted to hear that you were quickly seen and treatment scheduled. This must have been very reassuring for you.

I will ensure your kind words are passed on to the team and I am sure they will get a real boost in hearing your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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