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"A fine example of a healthcare service that really works"

About: District Nursing / Hythe and Waterside Hythe Hospital / Outpatients

(as a relative),

Two fabulous ladies man the Leg Ulcer Clinic at Hythe Hospital, Hampshire.

My father and I first met Bobbie when dad was referred to the clinic with an ulcer that would not heal and swelling so acute that he could not get any shoes on.

We were met with smiles and the assessment was professional and extremely thorough - everything was positive, what the clinic could do to help, what dad could do to help, possible outcomes and future options. Dad was concerned about showering and a limbo was ordered immediately. Follow-ups were scheduled before we left the clinic. All very impressive.

Unfortunately, dad is now bed-bound but each appointment has been maintained via home visits carried out by either Bobbie or Monika.

A fine example of a healthcare service that really works.

Thank you.

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Responses

Response from Anna Poole, Area Matron, Hampshire and Isle of Wight Healthcare NHS Foundation Trust 2 weeks ago
Anna Poole
Area Matron,
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Submitted on 22/04/2025 at 09:51
Published on Care Opinion at 09:51


picture of Anna Poole

Thank you for taking the time to let us know your thoughts.

I am very proud of my team and their diligence towards being both professional and respectful when supporting people in their own homes and specialist clinics. It is wonderful to learn that whilst providing individualised, holistic care to their allocated caseload, that staff recognise an evolving clinical scene and supports accordingly.

It is always much appreciated by both the Trust and our employees, when patients or carers who have had a positive experience, take the time to express this in writing. All feedback is recorded to enable us to offer a balanced report that we can draw learning from regarding the patient’s experience of our services.

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