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I was in the safest of hands

Posted By echobc44

"I was in the safest of hands"

About: Royal Alexandra Hospital / Gynaecology (Ward 32)

(as the patient),

I have already sent a card praising this wonderful team however I feel I want to publicly share how amazing they were - for any woman who maybe feeling anxious about any planned admission on this ward. My admission wasn't planned. I had an infection following an earlier procedure in another hospital. It was a bewildering thing to go through, however the staff - each and every single one-  were so genuinely warm, caring and professional. I observed other women recovering from hysterectomies being cared for in the same manner. I was in the safest of hands. I'm hoping I don't have cause to go back and unfortunately a hysterectomy might be the only answer for me in the end, however I've now gone from not wanting one at all to accepting that I might, thanks to seeing how these women coped and were treated. If I do have one, I can only hope it is with this amazing team. 

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde 4 months ago
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde

Submitted on 10/04/2025 at 13:37
Published on Care Opinion at 13:37

picture of Nikki Harvey

Dear echobc44,

Thank you so much for taking the time to offer feedback on our fantastic Ward 32 team - and for your lovely card.

I am sorry you required admission following a procedure at another hospital and I really appreciate you sharing your experience to help other patient who may be anxious at being admitted to our gynaecology ward.

To have the whole team described as "genuinely warm, caring and professional" is praise indeed and this is the standard of care we strive to deliver. It is also reassuring to hear that you observed other patients being treated in the same manner.

For all you initially did not want to accept you may need a hysterectomy I am delighted to hear your fears have been alleviated following your experience in Ward 32 - between the care you received and the recovery of other patients within the ward environment.

I agree that the team are amazing and I will share this incredible feedback with them.

I wish you well in the future and if you do need our gynaecology services in the future I hope your experience matches this one.

Kind regards,

Nikki

Nikki Harvey Lead Nurse Gynaecology

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