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"Appalling staff attitude in birth"

About: Maternity care / Obstetric In-patients

(as the patient),

Quite honestly in disbelief about the way we were treated by midwives and doctors in Ninewells. Made to feel like my wife’s preferences or wishes did not matter one bit. Denied everything she asked and made to feel like an inconvenience. No care or compassion at all.

The staff attitude we encountered was appalling. One doctor said that it’s not about how childbirth happens but having a healthy child at the end of it… That is clearly how they treat women here, like they do not matter. And the healthy child at the end is only after all the prodding and poking has happened. Just in disbelief. We will not come back to this hospital for birth again.

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Responses

Response from Lee-Anne Abel, NHS Tayside 3 months ago
Lee-Anne Abel
NHS Tayside
Submitted on 09/04/2025 at 16:57
Published on Care Opinion at 16:57


Dear Kel24

My name is Lee-Anne Abel, I am a Senior Midwife working in NHS Tayside Maternity Services.

I would like to thank you for taking time to share your feedback and apologise for the experience you describe. I am sorry to hear that you felt the team providing care to you and your wife were not attentive to her care needs and I would like to understand this more fully to be able to provide a more tailored response to the concerns raised.

The care you describe is not consistent with the type of care we would like women and families accessing our services to receive. I am so sorry this was your experience.

To be able to consider the care specifics you describe it would be useful to have some additional details. If you feel able to share your experience without anonymity I would appreciate if you can make contact with our patient experience team:

Email: TAY.feedback@nhs.scot

Telephone: 0800 027 5007

Write: Patient Experience Team, Ninewells Hospital, Dundee, DD1 9SY

Best Wishes,

Lee-Anne Abel

Senior Midwife

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