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"Everyone went above and beyond to make you feel cared for"

About: North Devon District Hospital / Rheumatology

(as a service user),

The staff at the Rheumatology department were amazing from start to finish. Amy who took my observations before my appointment was lovely, caring and friendly.

Dr Barron was lovely and very thorough with making sure he had all the important details documented down. Then another Dr came in which I do apologise I can't remember his name but the information he gave was amazing and answered all my questions.

The drs here made you feel at ease and interested in you as the patient, you didn't feel fobbed off. Bloods and x-rays sorted on the same day. And all went smoothly, couldn't fault anyone or service everyone went above and beyond to make you feel cared for.

Hats off to you all for doing such an amazing job ! Thank you 

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Responses

Response from Karen Parkin, Medical Secretary (Northern Services), Rheumatology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 weeks ago
Karen Parkin
Medical Secretary (Northern Services), Rheumatology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 10/04/2025 at 14:11
Published on Care Opinion on 11/04/2025 at 08:46


Many thanks for your lovely feedback. We do as a Service try to make sure all patients feel heard and at ease during consultations and its fantastic to hear your experience was positive. I will pass this lovely feedback to the Dr Barron and the Team.

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