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Excellent efficiency and follow up

Story from nhs.uk

"Excellent efficiency and follow up "

About: Park Road Medical Centre

I am very grateful to be enrolled in this practice. We've been with the surgery for around 5 years now and they are proactive and responsive. Appointments are usually easy to obtain, follow ups done promptly and Doctors listen to you. This week they followed up on a routine screening, understood that I'd had this done privately, quickly and personally responded and updated my records - all this on a Saturday night! Thank you to the team!

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Responses

Response from Park Road Medical Centre last month
Park Road Medical Centre

Submitted on 10/04/2025 at 10:17
Published on nhs.uk at 10:17

Dear patient,

Thank you so much for your kind and thoughtful feedback.

We’re truly grateful to have you as part of our practice. It’s wonderful to hear that you’ve had such a positive experience over the past five years.

Our team is dedicated to providing proactive and responsive care, and your recognition means a lot to us. We’re especially glad we could support you promptly with your recent screening update, even outside of regular hours :)

Thank you again for taking the time to leave this wonderful feedback which will be shared with the whole team.

Alka Sethi

(Practice Manager)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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