"Long wait to be dismissed"

I got there when the clinic opened for an implant removal. I had my observations taken within 30 minutes. They had my file open as they knew my height already.

I waited nearly 4 hours to be seen. There was no access to water or vending machines. The radiators were on despite it being hot outside and i was sat on hard plastic chairs despite having uterine surgery recently. I couldn't step outside for a walk as there was no call number provided.

Once I was seen, I was dismissed within minutes and refused the removal as have an arrhythmia. They would've seen my file when I got there. My GP sent me here as they had no availability.

I missed half a day of work for nothing and spent the night vomiting from the pain and stress. I was told a gyno consultant would call me but was given no date as to when.

I currently have two contraceptives in my body and need one removing asap.