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"The whole process was fast and stress free"

About: Adult Health and Social Care Localities / Treatment Rooms Eastwood

(as a service user),

I attended Eastwood Health and Care centre's "blood and go" service. I was very nervous as it was my first time there and I always have problems giving blood.

Isabel and Jane were fantastic. They put me at ease from the word go. I didn't even feel the needle go in and the whole process was fast and stress free. 

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Response from Victoria McCaig, Clinical Team Lead, Community Nursing, East Renfrewshire HSCP 4 weeks ago
Victoria McCaig
Clinical Team Lead, Community Nursing,
East Renfrewshire HSCP

I am a Clinical Team Lead for Community Nursing within East Renfrewshire.

Submitted on 10/04/2025 at 17:13
Published on Care Opinion at 17:13


picture of Victoria McCaig

Dear cab55,

My name is Victoria, and I am the Team Lead for the Community Treatment and Care (CTAC) service in East Renfrewshire HSCP.

I'm delighted to read about your positive experience at our Bloods and Go service. I'm very happy to see that Jane and Isabel made you feel so at ease during a time you were understandably feeling nervous.

Thank you again for taking the time to share your experience with us. I will pass your kind comments on to Jane and Isabel, and the rest of the Bloods and Go team.

Kind regards,

Victoria

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