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"Friendly, knowledgeable, approachable and most kind"

About: New Victoria Hospital / Gynaecology Clinic

(as the patient),

I would like to compliment Claire (Nurse) and Trish (Receptionist) at Clinic H of the New Victoria Hospital Glasgow.

I had such a positive experience with Claire.  She was friendly, knowledgeable, approachable and most kind.  I felt so good after being in her care.

Also the next day Trish very kindly passed a message to Claire who kindly phoned me back as I had a couple of questions to ask her.  Good for Trish noticing that I had tried to phone the Clinic to no avail and had noted my phone number.

Please pass my comments on to the above named.

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Responses

Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde 2 months ago
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde
Submitted on 14/04/2025 at 08:51
Published on Care Opinion at 08:51


picture of Nikki Harvey

Dear Mar,

Thank you so much for spending the time to offer feedback on our amazing Clinic F team.

It is good to hear that Trisha our receptionist was helpful in passing on messages and to ensure Claire got in contact.

Claire will be delighted you found her friendly, knowledgeable, approachable and most kind. Also that you felt so good after being in Claire's care.

I will pass this on to the team.

Kind regard,

Nikki

Nikki Harvey Lead Nurse Gynaecology

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