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"Totally at ease and comfortable"

About: Causeway Hospital / Surgical 2

(as the patient),

I was in Causeway Surgical 2 for my gallbladder surgery in January and I must say I was delighted with what a great experience I had.  Obviously going for any surgery is a terrifying experience but all the staff made me feel totally at ease from arriving and settling me in, explaining the procedure, putting me at ease, and the care after the surgery, it was all excellent.  The Nurses and HCA's  looking after me were fantastic, and I honestly did feel totally at ease and comfortable from entering to leaving the hospital! Thank you all very much for the care I received.

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Responses

Response from Deborah Dyson, Ward Manager, Surgical 2, Causeway Hospital, NHSCT last week
Deborah Dyson
Ward Manager, Surgical 2, Causeway Hospital,
NHSCT
Submitted on 30/04/2025 at 11:30
Published on Care Opinion at 11:30


Good Morning cmhen81,

My name is Deborah Dyson I am the Ward Sr in Surgical 2. Thankyou for taking the time to share your experience whilst on our ward.

I was delighted to read that you were put at ease and your experience with us was so positive.

I will share your kind words with my whole team

I wish you well in your recovery

Debbie

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