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"Incredible service Medical and Surgical SDEC"

About: Worcestershire Royal Hospital

It’s not often you get to praise a whole department these days, but I can not speak More highly of this one. From “checking in” to discharge it was incredible. Everyone was so friendly and efficient they could probably teach a few hotels how to do it. I was kept informed of what was happening the whole time and all the staff were caring and professional. This is how it is meant to be done!

I can’t for a second align with the notion that the NHS is broken when departments like these still exist.i have no doubt there are still problems in the NhS, I have experienced a few of them myself. But it’s only fair to praise the staff when they get it right, and I would wager it’s more often than not. Well done, please keep it up.

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Responses

Response from Worcestershire Royal Hospital 2 months ago
Worcestershire Royal Hospital
Submitted on 01/05/2025 at 08:34
Published on nhs.uk at 08:34


Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.

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