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All the staff have been brilliant

Posted By festivitywj94

"All the staff have been brilliant"

About: Bideford Hospital / Therapies North Devon District Hospital / Accident and emergency South Molton Hospital

(as a service user),

I became ill last july and was rushed to barnstaple hospital

I was sent to Barnstaple hospital and then South Molton, all the staff have been brilliant.. The meals not so great as a veggie there wasn't much choice.

The rehab team at Bideford Hospital have been amazing and have helped me to walk again. I want to thank everyone involved. The nhs is a fantastic organisation. 

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Responses

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 8 months ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 10/04/2025 at 14:42
Published on Care Opinion at 14:42

Dear festivitywj94,

Thank you for taking your time to provide us with your feedback. I am sorry to hear you were taken ill and had to come into the hospital.

However is it great to hear that the staff have had a positive impact whilst you were in Barnstaple and South Molton hospitals. I am also sorry to hear that there were not much vegetarian options that you had available to you whilst you were an inpatient. I will make sure that the Sodexo team get to see your feedback regarding this.

It is also fantastic to hear that the Bideford community team have supported you to get back walking. We wish you all the best with your ongoing recovery.

Kind regards

Sophie Hutchings
ED Governance & Operational Support Manager

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Response from Mike Oldfield, Support Services Manager (Northern Services), Facilities (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 8 months ago
Mike Oldfield
Support Services Manager (Northern Services), Facilities (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 10/04/2025 at 15:24
Published on Care Opinion at 15:24

Hi festivitywj94

Firstly, I am sorry to hear that you were taken ill last July.

Thank you for your feedback regarding the meals at South Molton as you felt there was not much choice for vegetarians. I will be sure to pass this back to the catering manager to look into.

Kind regards

Mike Oldfield

Support Services Manager

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