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"22 days is a long time to wait for appt to check…"

About: Longfield Medical Centre

Usually, im happy with the surgery, but on this one occasion, I am sadly not.

I submitted online request and outlined symptons, it flashed up my symptons may need emergency treatment so did I want to still submit request, which I did as I knew I did not require A & E, I had no fever, no chills, my temperature & blood pressure all normal, I do think the word 'rash' is a red flag and rightky so that caused the automated check part to flag up go to A & E, but I knew I just have symptons of possible yeast infection or bacterial as just underwent

8 days of antibiotics, which followed a week spent in hospital with a catheter in for 7 days..

Then once my request had been triaged by a human being I was sent an appt for 22 days time, 22 days is a long time to wait for an appt to swab to see if I have a yeast or bacterial infection.

Admittedly when I submitted my request on morning of 07/04/2025, I stated wouldn't be available for a F2F after 1pm on 08/04/2025 - 5pm 11/04/2025 but could take telephone appt during those couple days.

I did not expect appt straightway but thought I'd get one maybe for Saturday 12th or even the following week with a nurse or GP but to wait 22 days for appt booked 29/04/2025 I think is too long.

NHS states not to self diagnose a yeast infection in case it's bacterial, so get a GP to assess & prescribe the right treatment in case antibiotics are needed.

I submitted a further request at 2pm same day 07/04/2025 outlining the morning request just explaining a bit more , no A & E suggestion this time flagged up, and I stated if possible could I please have my appt bought forward from 29th April as I would cancel going away and be available all week for a F2F. GP surgery closes at 6.30pm, and I received no reply .It's now 12 hours later, 2am early hours of the 08/04/2025 and. I probably won't get a reply til sometime today . I cancelled my plans anyway.

I'm just stunned that I was given an appt for 22 days' time for a possible yeast infection, especially when the initial request flashed up. I may need to seek A & E .

Obviously, if I needed A & E, I would go there, but I know my symptoms did not require that. I would just like to be checked sooner than 22 days time. If they cannot bring my appt forward I will have to cancel it and request an on the day one.

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Responses

Response from Longfield Medical Centre 4 weeks ago
Longfield Medical Centre
Submitted on 08/04/2025 at 14:48
Published on nhs.uk at 14:48


Dear Patient, we thank you for your feedback. If you wish to write/email into the surgery regarding your concerns they will be looked in to.

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