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"Outstanding practice"

About: Woolpit Health Centre

Recently had major revision shoulder surgery. The nurses/drs have been so prompt in post-op care. A consult in morning and I’m seen by a nurse for a dressing change within 2 hrs.

Unfortunately I now have an infected wound, given penicillin but had a severe reaction to that, but by sending a further consult request this morning by 8.30 I had a dr call and prescribe new Antibotics.

He was polite, warm, friendly and very reassuring. I’d been up all night worried sick about this infection.

The pharmacy is always busy but a 15/20 min wait is fine compared to some of my friends experiences at their surgeries.

Instead of a small percentage of patients complaining all the time remember it’s one of the busiest if not busiest surgery in Suffolk.

10/10 to all the staff

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