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I left feeling completely humiliated and upset

Posted By scorpiuskd49

"I left feeling completely humiliated and upset"

About: Borders General Practices

(as a service user),

I went to speak to a GP about my hormones affecting my mood, sleep, skin. I said I thought initially it could be perimenopausal symptoms or just general hormonal issues. The GP scoffed and said that menopause is hormones then mentioned it wouldn’t be perimenopause it would be early menopause.

I explained my symptoms and how they aligned with what I’d read about perimenopause. They scoffed and said that they don’t know what I had been reading. I kept trying to explain more and they would interrupt so I didn't really get a chance to say everything I wanted to. The GP said that they would normally treat my symptoms with a combined pill but wouldn’t due to my weight. Then they said they would have to go away and read further but was happy to dismiss what I had read.

I left feeling completely humiliated and upset. 

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Responses

Response from Karen Maitland, Clinical Service Manager - Primary Care, NHS Borders last week
Karen Maitland
Clinical Service Manager - Primary Care,
NHS Borders

Submitted on 05/05/2025 at 12:43
Published on Care Opinion at 12:43

Dear scorpiuskd49

Apologies for the delay in responding to your Care Opinion story.

I am so sorry to hear that you were caused humilation and upset from your recent GP visit regarding your issues with your hormones.

In order for your GP to address your concerns, you should share the details directly with the Practice Manager at your GP Practice who can look into this further for you.

Alternatively, you can email me with your name, date of birth and GP Practice name and I will send the details on to them on your behalf. My email address is karen.maitland@nhs.scot

Regards

Karen

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