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"Her care made all the difference during a difficult visit"

About: Altnagelvin Area Hospital / Emergency department

(as the patient),

I just want to say a heartfelt thank you to Nurse Beth in Altnagelvin A&E. She was calm, kind and completely focused - even when things were clearly busy and stressful. Her care made all the difference during a difficult visit.

Derry is lucky to have someone like her on the front line.

Thank you, Beth. You really were amazing.

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Responses

Response from Amy Davies, Western Health and Social Care Trust 2 weeks ago
Amy Davies
Western Health and Social Care Trust
Submitted on 21/05/2025 at 10:35
Published on Care Opinion at 10:35


Dear John7101

My name is Amy, manager of the Emergency Department. Thank you for your kind words about Our Beth. She is a valued member of the team and I could not agree more, she maintains her focus and creates a calming environment everyday in her work. I have shared your story with Beth and the team who were very pleased for Beth and also glad to hear of your positive experience whilst receiving care in our department.

Wishing you all the very best

Amy

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