"My visit to the Macular clinic"

I recently visited the Macular clinic for a review . My last treatment plan of 6 injections once monthly was completed in January. I had noticed that my vision had deteriorated during the time that I had waited for my review so I phoned the clinic to ask about an appointment. A staff nurse phoned me back and offered me an appointment the following week. I was pleased but also annoyed that the progress made had taken a backward step as I waited for my review.

I was seen by the consultant after my imaging had been done and I spoke to them about my frustration at having to constantly get to phone the clinic to make sure I received my injections as agreed in my treatment plan . Also that my sight had deteriorated whilst I waited for my review . The consultant listened carefully to my concerns and acknowledged my frustration . They gave me an injection that day and an appointment for my next injection in 4 weeks' time .

The consultant was courteous , kind and understanding .

My experience that day was fantastic . Thank you