"A very positive first time experience"

This was the first time I had attended for a routine Breast Screening appointment and was very impressed with the level of care provided from start to finish. When I came into the reception area, a lovely friendly lady welcomed me right away and after checking me in gave me clear instructions of where to sit to wait for the Mammographer.

There's a lovely atmosphere in the building and it almost doesn't feel like a clinical setting.

I only sat for a few minutes before I was called to my screening by Jill the Mammographer. Jill is an absolute credit to her profession -she explained everything so clearly and had such a lovely warm, caring manner. Before I knew it, the appointment was over so many thanks for a very positive first time experience.