"Caring, friendly and put me at my ease"

About: Glasgow Royal Infirmary / Dermatology Glasgow Royal Infirmary Dermatology G4 0SF

Posted by Joybj73 (as a service user), last month

My GP made urgent referral for small black spot on my leg. I was seen by dermatology 8 days later. The doctor decided biopsy was required and the nurse then carried out the procedure under local anaesthetic, all in the same hospital visit.
Dr. MacDonald and nurses Alison and Nadine were caring and friendly and put me at my ease.

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Kevin Torbet

Admin Assistant, Patient Experience and Public Involvement,

NHSGGC

Submitted on 14/04/2025 at 12:11

Published on Care Opinion at 12:11

Dear Joybj73
Thank you so much for taking the time to share your experience on Care Opinion.
We’re really pleased to hear that your GP was able to make an urgent referral and that you were seen promptly by the dermatology team. It’s great to know that Dr MacDonald, along with nurses Alison and Nadine, provided such compassionate care and helped you feel at ease during what can be a worrying time.
Your kind words will be passed on to the team involved who I'm sure will be touched to hear you had such a positive experience while under their care.
Wishing you all the best for your recovery and ongoing care.
Kind regards
Kevin

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