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Disappointing service

Story from nhs.uk

"Disappointing service"

About: Wembley Park Drive Medical Centre

Wembley Park cancelled my online appointment over a week ago and has not contacted me to re book. The GP has also failed to refer me after an appointment. I had to revisit the front desk after weeks to get it done. Patient Care is not happening.

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Responses

Response from Wembley Park Drive Medical Centre 4 months ago
Wembley Park Drive Medical Centre

Submitted on 08/04/2025 at 09:09
Published on nhs.uk at 09:09

Dear Patient,, I am very sorry to hear about your frustrations. We would like to look into what has happened. Please could you email us at nhsnwl.feedbackwembleypark@nhs.net so we can locate you on our system and for you to share more details on what has happened so we can make things right and help you. Kindest regards

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