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"So straightforward and staff were lovely"

About: Lagan Valley Hospital / Urgent Care Centre

(as a service user),

My GP contacted Urgent Care for repeat bloods for my son as his white cells were extremely low and she wanted us to have results on the day. I got a call from urgent care within half an hour for an appointment an hour later. I attended with my son, we were seen almost immediately. A doctor told us to go and have some food and results would be back when we got back. We waited maybe an hour and half. Results back, seen by doctor. Thankfully all was well. But it was all so straightforward and staff were lovely. 

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Responses

Response from Leanne Wilson, Interim Lead Nurse, Unscheduled Care, South Eastern HSC Trust last month
Leanne Wilson
Interim Lead Nurse, Unscheduled Care,
South Eastern HSC Trust
Submitted on 09/04/2025 at 09:12
Published on Care Opinion at 09:12


Hi tucanahw63,

Thank you for taking the time to share your positive experience when attending Lagan Valley Urgent Care. I am delighted to hear your son was seen so quickly and everything was efficient and straight forward. I will be sure to pass on your thanks to the team as they will be so grateful to hear this and I am glad all was well.

Best wishes

Leanne

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