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You all made me feel loads better

Posted By robinkg57

"You all made me feel loads better"

About: North Devon District Hospital / Oral & Maxillofacial Surgery

(as the patient),

A big thank you to the surgeon - Yash and Nurses Frankie and Sammy for looking after me so well during my recent biopsy procedure in the Oral & Maxillo-facial department at North Devon Hospital.  Everything was explained really clearly to me and I understood exactly what was happening.  I was super nervous and you all made me feel loads better.  There is absolutely nothing you could do to improve the way you do things😊😊😊



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Responses

Response from Dianne Cooper, Dental Nurse Team Manager- Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 months ago
Dianne Cooper
Dental Nurse Team Manager- Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 09/04/2025 at 16:07
Published on Care Opinion at 16:07

picture of Dianne Cooper

Hi robinkg57

Thank you so much for your kind words and for taking the time to share your experience following your recent biopsy procedure in the Oral & Maxillo-Facial Department at North Devon Hospital.

We’re delighted to hear that you felt well cared for and that everything was clearly explained to you. It is completely natural to feel nervous before a procedure, so it is especially encouraging to know that the team helped put you at ease.

I will be sure to pass on your lovely feedback to Yash and Nurses Frankie and Sammy—they will be very pleased to know they made such a positive difference to your experience.

Wishing you all the best with your recovery.

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