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We were seen within minutes of arriving

Posted By COR27

"We were seen within minutes of arriving"

About: Craigavon Area Hospital / Blossom (Paediatric Outpatient dept) Craigavon Area Hospital / Blossom Ward (Paediatrics) Craigavon Area Hospital / Emergency Department

(as a service user),

My 15 month old baby had a gastro bug and was quite unwell with low blood sugars and dehydration a few weeks ago. We attended pediatric A&E at 5am on the Monday morning and were seen within minutes of arriving and were admitted to Blossom and on a drip by 7am.

I can't express my gratitude enough to all the staff we encountered during our visit. From the nurses & doctors in paediatric A&E to all the staff in Blossom - especially nurse Katie & her student, Caitlin, Chloe, Hanna and Dr Lauren.

Thank you all for your care and attention.

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Responses

Response from Kirsteen Kelly, Lead Nurse, Acute Paediatrics, Children and Young People's Directorate, Southern Health and Social Care Trust 3 months ago
Kirsteen Kelly
Lead Nurse, Acute Paediatrics, Children and Young People's Directorate,
Southern Health and Social Care Trust

Submitted on 15/04/2025 at 11:39
Published on Care Opinion at 12:19

Hello

I am delighted you had a positive experience whist on Blossom ward with your little one and I hope they are feeling better.

I will ensure to pass on your gratitude to all you have mention and the wider paediatric team.

Regards

Kirsteen

Lead Nurse

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Response from David Grier, Consultant Paediatrician and Neonatologist, Children and Young People's Directorate, Southern Health and Social Care Trust 3 months ago
David Grier
Consultant Paediatrician and Neonatologist, Children and Young People's Directorate,
Southern Health and Social Care Trust

I look after sick babies and children.

Submitted on 15/04/2025 at 11:51
Published on Care Opinion at 11:51

picture of David Grier

Thank you so much for taking the time to write this lovely feedback about your experience in Craigavon Hospital with your young child, I'm very pleased that you were seen and that treatment was commenced so quickly.

I'm sure that the nurses and doctors you've mentioned will be very grateful for your comments.

I wish you and your family all the best, David

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