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Staff were great with dealing with the situation

Posted By Marjc85

"Staff were great with dealing with the situation"

About: Great Oaks Inpatient Unit / Mulberry Ward

(as a staff member posting for a patient/service user),

Was under a section 3 at Great Oaks. I had an incident on the ward and staff were great with dealing with the situation, taking me to A&E where I was then referred onwards. Transport was arranged to take me; on appointment this was not arranged, but staff corrected this and I went later in the day.

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Responses

Response from Natasha Jarrett, Acute Directorate Service Manager, North Lincolnshire Acute Services, Rotherham, Doncaster & South Humberside last month
Natasha Jarrett
Acute Directorate Service Manager, North Lincolnshire Acute Services,
Rotherham, Doncaster & South Humberside

Operationally oversee the Inpatient Wards, Crisis Resolution & Liaison Services in North Lincolnshire.

Submitted on 10/04/2025 at 09:01
Published on Care Opinion at 10:37

Thank you for taking the time to provide us feedback, we are glad that the staff supported you with further treatment where you needed to attend the emergency department. We will feed this back to the team.

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