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"The staff are all just super duper lovely human beings"

About: Forth Valley Royal Hospital / Oncology unit

(as the patient),

I was terrified waking into that treatment room not knowing what to expect. 

Every one I met explained step by step what was about to happen and how they were going to do it, how long it should all take, so I was well informed the whole way! I cried the first time and they were patient, understanding and so reassuring!

Chemo is not fun and no one wants it but it’s got a job to do.  The team are so knowledgeable and answered any questions I had, no matter how ridiculous!

Everyone always says hello and makes you feel ‘welcome’, which sounds strange whilst doing their job with the upmost professionalism.

After the first session and initial treatment I felt much better going in week 2 and the staff are all just super duper lovely human beings who you can talk to about treatment or the latest Netflix series. They made chemo doable when you really feel like not doing it.

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Responses

Response from Susan Davidson, Oncology Unit Manager, Oncology, NHS Forth Valley 4 months ago
Susan Davidson
Oncology Unit Manager, Oncology,
NHS Forth Valley
Submitted on 07/04/2025 at 14:50
Published on Care Opinion at 14:50


Dear craterrb66,

Thank you for taking the time to provide such lovely feedback, the staff are committed to ensuring that everyone feels welcome and supported during their visits for treatment so it is reassuring for all to hear, that despite the challenges that having chemo brings, you were made to feel you had the support to get through it. I will ensure that your feedback is shared with the oncology team (doctors, nurses, pharmacists, admin, domestic and volunteers).

I hope you are doing well and recovering from your treatment

Take care

Susan

Susan Davidson

Oncology Department Manager/Lead Nurse

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