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Care was exceptional, communication was excellent

Posted By Thankful to NHS

"Care was exceptional, communication was excellent"

About: Outpatients Services / Regional Diabetes and endocrinology centre

(as a service user),

Referred to RVH with thyroid issues- was initially under care of Dr Eatock and then transferred to Dr Wallace.

Care was exceptional, communication was excellent.

I always felt I was given time in clinics and listened to.

Recently discharged after review.

Thank you to both and their teams

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Responses

Response from Clare Lundy, Co-Director, Imaging, Medical Physics and Outpatient Services, Belfast HSC Trust 3 weeks ago
Clare Lundy
Co-Director, Imaging, Medical Physics and Outpatient Services,
Belfast HSC Trust

Submitted on 12/04/2025 at 11:45
Published on Care Opinion at 11:45

Dear Service User

Thank you so much for taking the time to write about your experience. This is gratefully accepted and will be shared with the teams.

The teams really feel the benefit of such compliments and I am pleased to hear that you have now been discharged.

I hope your health continues to improve and I wish you well.

Best Wishes

Clare

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