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The whole process was so efficient

Posted By whisperzc84

"The whole process was so efficient"

About: University Hospital Hairmyres / Cardiology

(as a service user),

Had sensors and leads fitted for a 24 hour Holter test today.

Lorraine the ECG technician was absolutely lovely. I was in and out the department in no time the whole process was so efficient.

I have previously had an ECG conducted in the Cardiology department which was equally efficient and professional.

Thanks very much! 

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire last month
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 08/04/2025 at 16:36
Published on Care Opinion at 16:36

picture of Jennifer Montgomery

Dear whisperzc84,

Thank you for sharing your experience of University Hospital Hairmyres, Cardiology.

I am delighted to hear that Lorraine was efficient and could not have been nicer. This must have been very reassuring for you! I am glad that both of your experiences in our cardiology department have been first class.

I will ensure your kind words are passed on to Lorraine who I am sure will get a real boost in hearing this.

I hope you are keeping well.

Best Wishes,

Jenni

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