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"Heart monitor fitting"

About: University Hospital Hairmyres / Cardiology

(as a service user),

Got my heart monitor fitted by Lorraine in Hairmyres cardiology dept. She made me feel at ease and explained what I needed to do well, and was generally lovely.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 07/04/2025 at 17:18
Published on Care Opinion at 17:18


picture of Jennifer Montgomery

Dear Eleph,

Thank you for sharing your experience of University Hospital Hairmyres, Cardiology.

I am delighted to hear that Lorraine took great care of you when having your heart monitor fitted. It must have been very reassuring to have been given clear explanations and for her to have been friendly and kind.

I will ensure your kind words are shared with Lorraine and the team who I am sure will get a real boost in hearing your feedback.

I hope you are keeping well

Best Wishes,
Jenni

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