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"Attitude of nurse"

About: Victoria Hospital / General Surgery

(as the patient),

I had my handbag on the hospital table, the one where we eat in bed. A nurse came and put my handbag on the floor. I said that they couldn’t do that, and they turned their back and went away.

After this I asked the nurse for tea and they said their job was not giving tea so I had to wait for someone else.

After 1 hour I called the nurse and said I needed my handbag that they put on the floor. They pointed their finger and told me you stand up from the bed, come to this side and pick up your bag. I was just coming from a surgery to my belly full of stitches, couldn’t even cough or laugh, imagine picking things from the floor.

I told the nurse - first you put my handbag on the floor, which is not hygienic. Second, you put it there you have to pick it up. Third, you can’t talk like that with me as I am a patient and you are here to take care of us, not to argue or be unpolite. They turned their face and said something moaning and they were never polite with me.

Even when I came home they were like looking inside of my backpack like suspecting that I had something from the hospital and asking what I had that could be so heavy and leading me to the way out like literally discharging me from the hospital.

The nurse was really nice with a patient that was in the bed beside mine. But to me they were rude, impolite and arrogant . 

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 2 months ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 08/04/2025 at 07:14
Published on Care Opinion at 07:14


Morning,

My name is Pauline Hope and I am a Clinical Nurse Manager for Surgical. Thank you for taking the time to post your experience on care opinion but to get a better understanding on your comments about the nurse can you please contact me on 01592 643355 ext 20010.

Kind regards

Pauline

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