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"Great service given under extremely difficult…"

About: Furness General Hospital

I attended a&e with my wife who was had extreme abdominal pain, the department was working at capacity with a predicted 5 hour minimum wait. Her condition dictated that she was seen by a triage nurse quickly then moved to the ambulance patients waiting area, it took 5 hours before a cubicle became free and I was able to sit with my wife. Her condition required her to be admitted to a ward but there were no hospital beds available, this resulted in my wife being "accommodated" all night in a corridor in the a&e dept. Whilst this was a difficult episode for my wife and me I'm not taking it as an opportunity, as many would to offer complaints, the purpose of this statement is to thank and congratulate the staff of the department for their dedication and hard work under almost impossible conditions, lack of resources and availability of hospital beds must add to their stress as much as the patients. I have no complaints about the care provided to my wife from staff who remained calm and caring and just thoroughly nice through a difficult night for everyone, they are without exception a credit to the nhs, the Trust, fgh and themselves, and I can't thank them enough.

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Response from Furness General Hospital 2 months ago
Furness General Hospital
Submitted on 09/05/2025 at 10:51
Published on nhs.uk at 10:51


Hi there, thank you for taking the time to share you feedback. We're pleased to hear that your experience of our hospital and colleagues was a positive one, despite the difficult circumstances. We have shared this with the relevant team who we know will really appreciate your kind words.

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