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"Great experience "

About: Bradford Teaching Hospitals NHS Foundation Trust

I spent 8 days on ward 28 from 1st march, suffering a fractured hip which required a total hip replacement. I experienced the nhs at it's absolute best. Only 20 minutes wait for an ambulance, a and e looked after me beautifully keeping me fully informed all the way . Once on the ward the care and concern shown to me was second to none. All the staff, cleaners, catering , nursing staff and surgical team were wonderful. As I said this was the nhs at it's absolute best, bri should be very proud of it's service and I can't thank them enough

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Responses

Response from Catherine Healy, Patient Experience Coordinator, Bradford Teaching Hospitals NHS Foundation Trust 2 months ago
Catherine Healy
Patient Experience Coordinator,
Bradford Teaching Hospitals NHS Foundation Trust
Submitted on 15/04/2025 at 14:29
Published on Care Opinion at 14:29


Hi

My name is Catherine and part of my role is responding to posts on Care Opinion.

I am sorry to hear you had suffered a fractured hip requiring a total hip replacement.

Thank you for taking the time to post about your experience at Bradford Royal Infirmary.

It is great to hear that you felt staff were fantastic on both ward 28 and A & E, and that you thought all the staff were wonderful. Also that care and concern showed to you on ward 28 was second to none.

I will share your feedback with all the teams, it will be very much appreciated I am sure.

As a Trust we strive to provide a high level of care and patient well being and value all feedback, positive or negative, as a way to drive improvements to our services.

Thank you again for your positive feedback and I wish you a successful recovery,

Kind regards

Catherine Healy

Patient Involvement & Experience Co-Ordinator

Bradford Teaching Hospitals NHS Foundation Trust

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