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Put me at ease knowing I was in the safe hands

Posted By bracezj49

"Put me at ease knowing I was in the safe hands"

About: University Hospital Hairmyres / Day Surgery

(as a service user),

Hernia repair at Hairmyers hospital East Kilbride.

Performed by excellent and very professional and caring staff that put me at ease knowing I was in the safe hands of surgeon Brian, nurses Angela and Gillian plus all other members of staff.

Thank you.


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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 3 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 04/04/2025 at 17:31
Published on Care Opinion at 17:31

picture of Jennifer Montgomery

Dear bracezj49,

Thank you for sharing your experience of University Hospital Hairmyres, Day Surgery.

I am delighted to hear that you felt safe and at ease in the hands of our professional and dedicated staff, Brian, Angela and Gillian as well as the wider team. It can be a worrying time attending hospital for a procedure and I am glad that you have had a very positive experience due to the care and compassion shown to you.

I will ensure your kind words are shared with the whole team who I am sure will be delighted to hear of your experience and will get a real boost in reading your feedback.

I hope you are recovering well.

Best Wishes,

Jenni

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