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"Complications from shingles"

About: Biggart Hospital / General Medicine Crosshouse Hospital / Ear, Nose & Throat University Hospital Ayr / Ear, Nose & Throat

(as the patient),

In 2023 I got shingles pretty bad down the left side of face still recovering. This has left me with a sight problem and nasal polyps which is effecting my hearing in left ear. I'm in a lot of pain with the itch and the ever lasting shooting pains.

The polyps are in both nasal passages, now that is a different pain all together like lighting going up through my eye.

I've seen doctors and specialists at Ayr, Biggart, Crosshouse tried so many medicine's with no joy. Had an appointment in November 2024 at ENT where they told me I was on waiting list for nasal surgery. 

End of March while I was at a clinic I happened to mention that I'm waiting for surgery so the staff member did a bit of digging - and told me that the wait time is currently four years, yes four years. To say I was shocked. I said to them that I'll never last that long with this pain.

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Responses

Response from Interim Assistant General Manager for Dermatology, Dermatology, NHS Ayrshire and Arran 2 months ago
Submitted on 10/04/2025 at 14:24
Published on Care Opinion on 11/04/2025 at 08:47


I am very sorry to hear of the situation that you describe and that you are still in pain. This must be very difficult for you.

Our waiting lists are longer than we would like them to be. Please be assured that our service is working very hard to address the length of our waiting times. I am sorry that when you have been added to the waiting list the expected waiting time has not been communicated to you.

If you would like to contact me on the email address below I can look into the expected waiting time for your procedure.

georgina.howie@aapct.scot.nhs.uk

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