"Super Helpful Pharmacy team at Limes Waltham…"

I had some issues with my post breast cancer hormone therapy tablets and needed to change the pharmaceutical brand, which was a bit stressful. I contacted the Pharmacy team at the Limes Waltham Abbey and right from the start of speaking to a secretary who took my information and got the pharmacist to phone me, to speaking with a pharmacist, I was treated with kindness, understanding and prompt attention to getting the medication sorted. I had to phone the Pharmacy team twice and both times, wonderful service was provided with kindness, listening and understanding, which made me feel at ease and a lot less stress. I must say that every other time in the past when I have had to phone the pharmacy, my experiences have always been very positive and I always feel I have been treated with the utmost kindness and care - never had a bad experience of dealing with the secretaries or the pharmacists…always very helpful and kind from beginning to end. Heartfelt thanks and gratitude to the entire Pharmacy team at the Limes Waltham Abbey, always excellent service provided! Kindest regards, Jacqueline Finch