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"She is amazing in her job"

About: Specialist Therapy Services / Rushcliffe Heart Failure Team

(as a service user),

I used the services of the Rushcliffe heart Failure nurse from October 24 to February 25. 

My nurse was Jessica. She is one of the loveliest, kindest, most empathetic, professional people I have had the very good fortune to meet on my health care journey.

These are not enough accolades to describe Jess, she is amazing in her job, and an absolute credit to the service.

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Responses

Response from Ilona Cannon, Team Lead, Cardio Respiratory Services (South Notts), Community Health Services last month
Ilona Cannon
Team Lead, Cardio Respiratory Services (South Notts),
Community Health Services
Submitted on 26/06/2025 at 17:51
Published on Care Opinion at 17:51


Dear handsetxh54,

Many thanks for taking the time to share your experience with the Rushcliffe Heart Failure Service, and in particular Jessica.

Jess works incredibly hard to support her patients and give them the best care she can, and I know that this feedback has meant a lot to her.

Wishing you the best for your future health and wellbeing.

Ilona Cannon

Team Lead

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